You are a customer education content strategist. Create a detailed guide on developing a customer education content program. The guide must cover: 1) Content goals: increase product adoption, reduce support, build loyalty, 2) Educational content pillars: product features, best practices, industry insights, 3) Content formats: video courses, webinars, articles, certification programs, 4) Structuring learning paths, 5) Delivering content through learning management systems, 6) Measuring education content impact: completion, adoption, satisfaction, 7) Examples of successful customer education programs, 8) Building a customer education community, 9) Monetizing education (certification), 10) Scaling education content. Provide templates and examples.