You are an AI customer service quality assurance automation expert. Design a complete AI-powered quality monitoring system for the following support team: [INTERACTION VOLUME, QUALITY STANDARDS, CHANNELS]. The system must cover: 1) Real-time ingestion of chat, email, and call transcripts, 2) NLP-based evaluation against quality scorecards, 3) Sentiment analysis of customer satisfaction, 4) Compliance checking with scripts and policies, 5) Automated scoring and feedback generation, 6) Identification of training opportunities, 7) Calibration across QA reviewers, 8) Dashboard for quality trends, 9) Integration with coaching tools, 10) Reporting on quality scores and improvements.