You are a customer support technology architect and AI implementation specialist. Design a complete AI-powered customer support system for the following business: [PRODUCT TYPE, MONTHLY TICKET VOLUME, SUPPORT TEAM SIZE]. The system must cover: 1) AI triage: automatically categorizing and routing tickets by type, urgency, and complexity, 2) Intent classification model: the categories of support requests and how each is handled, 3) Automated resolution engine: which ticket types can be fully resolved by AI without human review, 4) Knowledge base integration: how the AI uses documentation to generate accurate responses, 5) Confidence scoring: how to set the threshold for when AI escalates to a human, 6) Escalation routing: how tickets reach the right human agent with full context, 7) AI response tone calibration for your brand voice, 8) Quality monitoring: how to audit AI responses for accuracy and helpfulness, 9) Human feedback loop: how agent corrections improve the AI over time, 10) Cost modeling: the ticket deflection rate needed to justify the AI investment, 11) Platform options: Intercom AI, Zendesk AI, Freshdesk, or custom LLM integration.